We are looking for dedicated Airport Ground Staff to join our team in Hazaribagh. This is a full-time office-based position suitable for freshers who have completed their 10th grade.
**Key Responsibilities:**
- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and guiding them on self-check-in machines if needed.
- **Baggage Handling:** Ensure that luggage is properly tagged and loaded onto the aircraft, and assist in managing lost or damaged baggage.
- **Customer Service:** Provide a friendly and helpful service to passengers, answering questions and resolving any issues they may face during their airport experience.
- **Safety Checks:** Conduct safety checks to ensure compliance with airport regulations and assist in maintaining a secure environment.
- **Coordination with Airlines:** Work closely with various airlines to provide seamless service and ensure flight information is communicated effectively to passengers.
**Required Skills and Expectations:**
Successful candidates should have strong communication skills to interact effectively with passengers and colleagues. A positive attitude and a willingness to work in a fast-paced environment are essential. Teamwork is crucial, as you'll be collaborating with different departments at the airport. Candidates should be punctual, reliable, and able to handle stress calmly. Basic computer skills are preferred for check-in processes and record-keeping. A good understanding of customer service principles will help you excel in this role.