- Welcoming passengers: Greet passengers as they arrive at the airport, assist with their check-in process, and provide any necessary information.
- Assisting with boarding: Guide passengers to their respective boarding gates, ensure timely boarding, and assist with any special needs or requests.
- Baggage handling: Help passengers with luggage, assist in loading and unloading luggage onto conveyor belts, and ensure all baggage is safely transported.
- Maintaining cleanliness: Keep the airport premises clean and organized, including terminals, waiting areas, and restrooms, to ensure a pleasant environment for passengers.
- Ensuring safety: Follow all safety protocols and guidelines to ensure the well-being of passengers and staff, including emergency procedures and security checks.
Skills and Expectations:
1. Excellent communication skills to interact with passengers and communicate effectively with colleagues.
2. Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
3. Strong customer service skills to address passenger inquiries and provide assistance with a positive attitude.
4. Attention to detail to ensure accuracy in baggage handling and boarding procedures.
5. Willingness to work flexible hours, including evenings, weekends, and holidays, to accommodate flight schedules.