Airport Ground Staff || Freshers & Experienced

As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. You will interact with passengers and assist in various activities related to their journey.

**Key Responsibilities:**

- **Passenger Assistance:** Help travelers with check-in processes, luggage handling, and boarding procedures to ensure a pleasant travel experience.

- **Luggage Management:** Safely handle, sort, and load/unload passenger luggage, ensuring that all bags are securely transported.

- **Customer Service:** Provide information, address queries, and resolve concerns from passengers to enhance their overall satisfaction.

- **Safety and Security Checks:** Conduct necessary safety procedures, including screening of luggage and ensuring compliance with safety regulations.

- **Communication with Airlines:** Coordinate with airline staff regarding flight schedules, passenger needs, and logistical requirements to keep operations seamless.

- **Emergency Response:** Be prepared to follow emergency protocols and assist in situations requiring immediate attention, ensuring passenger safety.

**Required Skills and Expectations:**

Candidates should possess a strong communication skill set to interact effectively with passengers and team members. A customer-oriented attitude is essential for providing excellent service. Being a team player is important as you will work closely with various departments. Basic knowledge of airport operations and safety procedures is expected. Candidates must also have a positive demeanor and be able to work in a fast-paced environment. Finally, a basic understanding of computers will help in performing check-in processes and managing passenger information effectively.

• Experience

  0 - 1 Years

• No. of Openings

  89

• Education

  10th Pass

• Role

  Airport Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, PF, Internet Allowance, ESI, Food/Meals, Accommodation, One-way Cab

• Face Interview Location

  Kolkata