As an Airport Ground Staff, you will play a crucial role in ensuring the smooth operation of airport services. Your tasks will include various duties that contribute to the overall travel experience of passengers.
**Key Responsibilities:**
- **Check-in Coordination**: Assist passengers during the check-in process, ensuring they have all necessary documents and luggage is tagged correctly.
- **Baggage Handling**: Collect, manage, and transport passenger baggage to and from aircraft while following safety protocols to prevent damage.
- **Boarding Assistance**: Help in boarding passengers onto the flights, providing guidance and ensuring that the boarding process is efficient and organized.
- **Customer Service**: Address passenger inquiries and provide information about flight schedules, gate changes, and other travel-related concerns positively and helpfully.
- **Safety Compliance**: Ensure all operations adhere to airport safety regulations and protocols, helping maintain a secure environment for passengers and staff.
**Required Skills and Expectations:**
Candidates must have completed at least their 10th standard education and should be enthusiastic about providing excellent customer service. Strong communication skills are essential to interact effectively with passengers and team members. Flexibility is important, as the role may require working in shifts, including weekends and holidays. Freshers are encouraged to apply, as training will be provided to equip you for success in this role. Being a team player who can handle pressure and maintain a positive attitude is essential for thriving in the busy airport environment.
Experience
Fresher
No. of Openings
30
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Weekly Payout, Joining Bonus, Annual Bonus, PF, ESI
Face Interview Location
kolkata