- welcoming passengers: greeting passengers as they arrive at the airport and assisting them with any queries or directions.
- checking in passengers: helping passengers check in for their flights, issuing boarding passes, and assisting with luggage drop-off.
- security screening: assisting with security checks, ensuring passengers follow all safety regulations, and handling any issues that may arise.
- boarding flights: guiding passengers to their designated gates, boarding flights efficiently, and assisting with any special needs or requests.
- baggage handling: ensuring passengers' luggage is safely loaded onto the aircraft and handling any mishandled baggage issues.
- customer service: providing excellent customer service to passengers, resolving any complaints or issues, and ensuring a positive experience for all travelers.
required skills and expectations:
1. good communication skills to interact with passengers and handle inquiries effectively.
2. ability to work in a fast-paced environment and handle multiple tasks simultaneously.
3. attention to detail to ensure accuracy in ticketing and baggage handling.
4. problem-solving skills to address any issues that may arise during the boarding process.
5. flexibility to work varying shifts, including nights, weekends, and holidays.
Experience
Fresher
No. of Openings
40
Education
12th Pass, 10th Pass, B.A, B.C.A, B.B.A, B.Ed, Bachelor of Hotel Management, Any Bachelor Degree, Post Graduate Diploma [Other], M.A
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata