We are looking for dedicated Airport Ground Staff to join our team in Gurgaon, India. This is a full-time position suitable for freshers who have completed their 12th grade and Aviation Diploma.
Helpline Support-
As Airport Ground Staff, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service to passengers.
Key Responsibilities:
1. **Check-in Assistance**: Help passengers with the check-in process by verifying their travel documents and issuing boarding passes efficiently and accurately.
2. **Baggage Handling**: Ensure the safe and timely handling of passenger luggage, including loading and unloading bags and guiding them to the correct destinations.
3. **Customer Support**: Provide assistance to passengers with queries, helping them locate gates, provide information about flight status, and resolve any issues that may arise.
4. **Coordination with Airlines**: Communicate effectively with airline staff and other ground services to ensure coordination and timely processing of all airport operations.
5. **Safety and Security Compliance**: Adhere to all safety and security regulations, conducting checks to ensure passenger safety and proper handling of airport equipment.
Required Skills and Expectations:
Candidates should have strong communication skills in English and Hindi to interact with passengers effectively. Customer service skills are essential, along with a friendly and professional demeanor. A keen attention to detail is important for checking documents and handling luggage. Ability to work in a team and adapt to a fast-paced environment is also essential for this role.
Experience
Fresher
No. of Openings
98
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, Food/Meals, Accommodation, 5 Working Days, Two-way Cab