As an Airport Ground Staff member, your primary role will be to ensure smooth airport operations and provide excellent customer service to passengers. You will work full time at the airport office in Ramanathapuram.
Key Responsibilities:
- Check-in Assistance: Help passengers with the check-in process by verifying tickets, luggage, and boarding passes, ensuring an efficient and friendly experience.
- Baggage Handling: Safely manage passengers’ luggage, including loading and unloading bags onto the aircraft, and ensuring they reach the correct destinations.
- Customer Service: Address passengers' inquiries and concerns, offering solutions and support to enhance their travel experience.
- Boarding Process: Oversee the boarding of passengers by scanning boarding passes and directing them to their seats, ensuring timely departures.
- Safety Compliance: Follow safety protocols and procedures to maintain a secure environment for both passengers and staff at all times.
Required Skills and Expectations:
- Communication Skills: You must have excellent verbal communication skills to interact effectively with passengers and team members.
- Teamwork: Ability to work collaboratively with a team to ensure that airport operations run smoothly.
- Attention to Detail: You should pay close attention to details, particularly when handling baggage and checking passengers in.
- Customer-Oriented Mindset: A friendly and helpful approach is essential to assist passengers and resolve any issues they may face.
- Adaptability: Being flexible and able to handle various tasks in a fast-paced environment is important for this role.
Experience
Fresher
No. of Openings
28
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Overtime Pay, Annual Bonus, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Laptop, Health Insurance, Food/Meals, Accommodation, 5 Working Days, Two-way Cab