As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operation of airport services. Your responsibilities will include:
- Customer Assistance: Help passengers with check-in procedures, providing guidance on luggage, and answering any questions to enhance their travel experience.
- Baggage Handling: Safely manage passengers' luggage, ensuring that it is loaded and unloaded correctly and efficiently.
- Safety and Security Monitoring: Assist in maintaining safety protocols by monitoring passenger activities and ensuring a secure environment.
- Coordination with Airlines: Work closely with airline staff to ensure that all flight operations, such as boarding and departures, run on schedule.
- Information Dissemination: Provide up-to-date information to passengers regarding flight schedules, gate changes, and other relevant details.
- Crisis Management: Be prepared to handle unexpected situations, such as flight delays or passenger queries, in a calm and professional manner.
Required skills and expectations for this position include:
- Effective Communication: You should have good spoken and written skills to convey information clearly and engage with passengers effectively.
- Team Player: Collaborate with other staff members, showing a willingness to assist and work towards common goals.
- Attention to Detail: Be careful and observant in your work to ensure safety and accuracy in all tasks, especially in baggage management.
- Adaptability: Be ready to work flexible hours, as airport operations require staff to be present during various shifts.
- Basic Computer Skills: Familiarity with basic computer operations can be beneficial for managing bookings and communicating electronically.
Experience
Fresher
No. of Openings
28
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Overtime Pay, Annual Bonus, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Laptop, Health Insurance, Food/Meals, Accommodation, 5 Working Days, Two-way Cab