As an Airport Ground Staff member, you will play a vital role in ensuring smooth airport operations and excellent passenger experience. Your responsibilities will include:
- Check-in Assistance: Help passengers with the check-in process by confirming their bookings and issuing boarding passes, ensuring a hassle-free start to their journey.
- Baggage Handling: Manage the loading and unloading of baggage, ensuring that luggage is handled carefully and delivered to the correct flights on time.
- Customer Service: Address passengers' queries and provide information about flights, airport services, and facilities, maintaining a friendly and professional demeanor.
- Safety Compliance: Follow all safety regulations and protocols while performing your duties, contributing to the overall security and safety of the airport environment.
- Coordinating with Crew: Collaborate with pilots and flight attendants to communicate important information about flights, ensuring that all operations run smoothly.
For this role, you should have strong communication skills to interact effectively with passengers and colleagues. Being detail-oriented is essential to handle check-in and baggage processes accurately. A positive attitude and ability to work under pressure are important, as the airport environment can be fast-paced and dynamic. Previous experience in customer service is a plus, but not mandatory, as a willingness to learn and adapt is highly valued. You should have completed at least your 10th grade education.
Experience
0 - 2 Years
No. of Openings
32
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, Petrol Allowance, Laptop, Accommodation, Two-way Cab
Face Interview Location
Headqarter