As an Airport Ground Staff member in Jorhat, you will play a vital role in ensuring the smooth operation of airport services. Your responsibilities and expectations in this position include:
Key Responsibilities:
- Passenger Assistance: Help passengers with check-in, boarding, and luggage handling to ensure a comfortable travel experience.
- Check-in Procedures: Verify passenger documents and issue boarding passes, ensuring all processes comply with airline regulations.
- Luggage Handling: Safely manage baggage from check-in to loading on the aircraft and assist in baggage recovery for lost items.
- Customer Service: Address passenger inquiries and resolve concerns efficiently, providing excellent customer service at all times.
- Safety Checks: Conduct pre-departure safety checks to ensure compliance with airline safety guidelines and protocols.
- Coordination with Airlines: Collaborate with airline staff for smooth transitions between different services, helping in any necessary communication.
Required Skills and Expectations:
- Communication Skills: You should have good verbal communication skills to interact effectively with passengers and team members.
- Problem-Solving Ability: Being able to think quickly and come up with solutions to unexpected issues is essential.
- Teamwork: You must work well with other ground staff and airport personnel to ensure efficient operations.
- Attention to Detail: Being detail-oriented helps in executing tasks accurately, especially in document verification and safety checks.
- Willingness to Learn: A positive attitude towards learning and developing skills in the aviation industry is important for this role.
You should have completed at least the 10th grade and have 0 to 2 years of experience in a similar role, making this an excellent starting point for your career in aviation.
Experience
0 - 2 Years
No. of Openings
32
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, Petrol Allowance, Laptop, Accommodation, Two-way Cab
Face Interview Location
Headqarter