We are looking for dedicated Airport Ground Staff to join our team in Tiruchirappalli. In this role, you will provide essential services that ensure passengers have a smooth travel experience.
**Key Responsibilities:**
- **Passenger Check-in**: Assist passengers in checking in for their flights, ensuring all necessary documentation is complete and baggage is processed correctly.
- **Boarding Management**: Oversee the boarding process and ensure that all passengers board the aircraft safely and efficiently.
- **Customer Service**: Provide excellent customer service by addressing passenger inquiries and resolving any issues that may arise during their airport experience.
- **Luggage Handling**: Ensure that all luggage is loaded and unloaded properly, maintaining careful handling to avoid damage.
- **Safety Compliance**: Ensure all safety regulations and protocols are followed, contributing to a safe and secure airport environment.
- **Coordination with Airline Staff**: Work closely with airline personnel to facilitate communication and coordination for seamless flight operations.
**Required Skills and Expectations:**
- Strong communication skills are essential for interacting with passengers and colleagues effectively.
- A positive attitude and customer-focused approach are crucial to enhance the travel experience for passengers.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently is expected.
- Basic problem-solving skills to address any challenges that arise during check-in or boarding.
- A team-oriented mindset, as collaboration with coworkers and other airport staff is vital for daily operations.
- Applicants should have completed at least the 12th grade and possess a willingness to learn and grow in the aviation field. Experience of 0 to 4 years is welcome.