We are looking for dedicated Airport Ground Staff to support our operations at Ranchi Airport. This entry-level position is suitable for individuals who have recently completed their 12th grade and are eager to start their career in the aviation industry.
Key Responsibilities:
1. **Passenger Assistance**: Help passengers with check-in procedures, ticketing, and boarding. Your friendly approach will ensure that passengers feel welcomed and informed about their flight details.
2. **Baggage Handling**: Manage the loading and unloading of luggage. You will ensure that all baggage is securely handled and transported to the correct aircraft, maintaining safety protocols.
3. **Customer Service**: Address passenger queries and resolve complaints promptly. Your excellent communication skills will play a big role in providing a positive experience for travelers.
4. **Coordination with Airlines**: Work closely with airline staff to ensure smooth operations. This may involve relaying information regarding flight schedules and any delays.
5. **Safety and Security Checks**: Conduct routine safety inspections and adhere to security regulations at the airport. You will help maintain a secure environment for passengers and staff.
Required Skills and Expectations:
Ideal candidates should possess strong communication skills and a positive attitude. Ability to work in a fast-paced environment is essential. Basic knowledge of computer operations is necessary, and prior experience in customer service can be beneficial. A team-oriented mindset and willingness to adapt to new challenges are crucial for success in this role.