As an Airport Ground Staff member, you will play a crucial role in ensuring that the airport operations run smoothly and efficiently. This full-time position is based in Kolkata and is open to freshers who have completed at least 10th grade.
**Key Responsibilities:**
- **Check-In Assistance:** Help passengers with the check-in process, ensuring they have their tickets and identification ready. This fosters a positive experience and helps in managing flight schedules.
- **Baggage Handling:** Safely manage passenger luggage, including loading and unloading bags from aircraft. Proper handling is essential to prevent damage and ensure timely transportation of luggage.
- **Customer Service:** Address passenger inquiries and provide information about flights, gate changes, and airport facilities. Good communication helps create a welcoming environment.
- **Coordination with Airlines:** Work closely with airline representatives to assist with boarding procedures and special requests. Efficient coordination ensures that flights depart on time.
- **Safety and Security Checks:** Conduct regular checks to ensure compliance with safety and security regulations at the airport. This is vital for maintaining a secure environment for travelers.
**Required Skills and Expectations:**
Candidates should be friendly and approachable, possessing strong communication skills to interact effectively with passengers and team members. Attention to detail is important to prevent errors in flight schedules and baggage handling. A good understanding of basic computer skills is desirable for using airport management systems. Lastly, the ability to work in a fast-paced environment while managing multiple tasks will contribute to your success in this role.