As an Airport Executive in Purnia, you will play a key role in ensuring the smooth operation of airport activities. This position is ideal for those with a passion for the aviation industry and a commitment to excellent customer service.
**Key Responsibilities:**
- **Customer Service**: Assist passengers with their inquiries, check-ins, and boarding processes to ensure a pleasant travel experience.
- **Ticketing Assistance**: Help passengers with ticket purchases, changes, and cancellations, ensuring all transactions are processed accurately.
- **Baggage Handling Support**: Ensure proper handling and timely delivery of baggage, addressing any issues that arise during the process.
- **Safety Compliance**: Maintain awareness of airport safety protocols and assist in enforcing regulations to ensure passenger and staff safety.
- **Communication**: Coordinate with airline staff and other airport personnel to relay important information regarding flights and services.
- **Problem Resolution**: Address any passenger complaints or issues promptly, striving to find effective solutions to enhance their experience.
**Required Skills and Expectations:**
- Good communication skills are essential for interacting with passengers and colleagues effectively.
- A strong customer service mindset is vital, as you will be handling various passenger queries and issues.
- Basic computer knowledge is necessary to operate ticketing and other relevant software.
- A positive attitude and willingness to learn will help you thrive in this fast-paced environment.
- Ability to work flexible hours, including weekends and holidays, is expected to accommodate airport schedules.
Experience
0 - 1 Years
No. of Openings
57
Education
10th Pass
Role
Airport Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 33 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab, flight tickets
Face Interview Location
kolkata