Freshers For Airport Customer Service Associate - Kolkata

We are looking for an Airport Customer Service Associate for our Kolkata location. This entry-level position is perfect for individuals eager to start a career in the aviation industry. The role involves assisting passengers and ensuring a smooth travel experience.

Key Responsibilities:

1. Passenger Assistance: Greet and assist passengers with check-in procedures, baggage handling, and boarding information. Your friendly nature will help create a welcoming atmosphere at the airport.

2. Addressing Inquiries: Answer passenger questions about flight schedules, airport services, and travel regulations. Providing clear information will help passengers feel confident and informed.

3. Handling Complaints: Effectively manage customer complaints and concerns, ensuring a professional response. You'll play a vital role in resolving issues to enhance customer satisfaction.

4. Coordination with Staff: Work closely with airline and airport staff to ensure efficient operations. Teamwork is essential for maintaining a smooth travel process for all passengers.

Required Skills and Expectations:

A high school education (10th pass) is required for this role. Candidates should be friendly, approachable, and eager to help others. Good communication skills in English and local languages will enable you to assist a diverse range of passengers. Basic computer knowledge is essential for managing check-in systems. The ability to work in a fast-paced environment while staying calm under pressure is important for providing excellent service. This is a full-time office position with an opportunity to grow in the aviation field.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  10th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI, Food/Meals, Accommodation

• Walk-in interview location

  kolkata