Airport Cargo Loader (Freshers) Kolkata

We are seeking an Air Ticketing Agent to join our team in Kolkata. This is an entry-level position suitable for candidates with minimal experience who are eager to learn and grow in the travel industry.

As an Air Ticketing Agent, your primary responsibility will be to assist customers with booking air tickets and providing information on flights, fares, and travel schedules. You will handle inquiries through various channels, ensuring a high level of customer service.

Key Responsibilities include:

- **Ticket Booking and Issuance**: You will help customers book tickets by checking flight availability and fares. Accuracy in issuing tickets is crucial to avoid any issues for travelers.

- **Customer Assistance**: You will answer customer queries related to ticketing and travel, providing clear information and guidance.

- **Payment Processing**: You will process payments for bookings and ensure all transactions are completed smoothly and securely.

- **Issue Resolution**: You will assist customers in resolving any issues related to their bookings, such as changes or cancellations, while maintaining a positive attitude.

Required skills and expectations include a strong understanding of customer service, good communication abilities, and basic computer skills, especially in using ticketing software. You should be detail-oriented and capable of handling multiple tasks promptly. A willingness to learn and adapt in a fast-paced environment is essential to succeed in this role.

• Experience

  0 - 1 Years

• No. of Openings

  22

• Education

  12th Pass

• Role

  Airport Cargo Loader

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Kolkata