We are looking for a dedicated Airlines Executive to join our team in Vishakapatnam. This role is ideal for individuals with 0 to 3 years of experience in the aviation sector or related fields. Candidates should have completed at least their 10th grade education. The position requires working full-time from our office, where you will be responsible for various customer service and administrative tasks.
**Key Responsibilities:**
- **Customer Service:** Assist passengers with reservations, inquiries, and ticketing to ensure a smooth travel experience.
- **Flight Scheduling:** Monitor and manage flight schedules, helping to keep customers informed of any changes or delays.
- **Check-in Support:** Facilitate the check-in process for passengers, ensuring they have the correct documentation and assisting with baggage handling.
- **Issue Resolution:** Address and resolve customer complaints promptly and efficiently, maintaining a professional demeanor.
- **Record Keeping:** Maintain accurate records of passenger information and transactions to ensure compliance with regulations.
**Required Skills and Expectations:**
The ideal candidate should possess strong communication skills to effectively interact with customers and team members. Basic knowledge of computers and office software is essential, as you will handle booking systems and maintain records. A positive attitude and a willingness to learn are important for adapting to the fast-paced airline environment. Additionally, candidates should demonstrate problem-solving abilities to address customer issues efficiently. Being a team player, punctuality, and a professional appearance are also expected in this role.