Airlines Executive || Freshers & Experienced

We are looking for a motivated Airlines Executive to join our team in Kolkata. This role is perfect for recent school graduates who are eager to learn about the airline industry and start their career in travel and customer service.

Key Responsibilities:

- **Customer Interaction**: Assist customers with their travel inquiries, booking processes, and changes to their itineraries, ensuring a positive experience.

- **Reservation Management**: Handle flight reservations and cancellations efficiently, using airline software and databases to manage bookings accurately.

- **Ticketing Support**: Issue tickets and provide information on fares, schedules, and airline policies, ensuring customers have all the necessary details for their travel plans.

- **Problem Resolution**: Address and resolve issues that may arise during the booking process or travel journey, demonstrating effective problem-solving skills.

- **Documentation**: Maintain accurate records of customer interactions and transactions, ensuring compliance with company standards and improving service quality.

Required Skills and Expectations:

The ideal candidate should have strong communication skills and be comfortable interacting with customers both in person and over the phone. Attention to detail is crucial to ensure accuracy in booking and ticketing. A basic understanding of computer systems and software is essential for managing reservations. Candidates should be willing to learn and adapt in a fast-paced environment while demonstrating a positive attitude and excellent teamwork. A passion for travel and customer service will enhance their success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  100

• Education

  12th Pass

• Role

  Airlines Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 29 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Health Insurance, ESI, Food/Meals, Accommodation

• Face Interview Location

  kolkata