As an Airlines Executive based in Koch Bihar, you will play an important role in delivering excellent customer service and supporting airport operations. This full-time position welcomes candidates with 0 to 1 year of experience, making it ideal for those starting their careers.
Key Responsibilities:
- Customer Assistance: Help passengers with check-in procedures, boarding, and luggage claims, ensuring their journey starts smoothly.
- Ticketing Support: Assist in booking and modifying flight tickets for customers, providing accurate information on fares and availability.
- Flight Information: Communicate important flight details, such as departures, cancellations, and delays, to keep passengers informed.
- Complaint Handling: Address passenger concerns and issues professionally, aiming to resolve conflicts and enhance satisfaction.
- Documentation: Ensure all necessary paperwork, like boarding passes and travel documents, is processed correctly for passengers.
Required Skills and Expectations:
- Communication Skills: You should have strong verbal and written communication skills to interact effectively with passengers and team members.
- Customer Service Orientation: A friendly and helpful attitude is crucial, as your main goal will be to enhance the travel experience for all customers.
- Attention to Detail: You need to be detail-oriented to ensure accuracy in ticketing and other documentation.
- Adaptability: You should be able to handle a fast-paced environment and adapt to changing situations smoothly.
- Team Player: Collaborating with other staff members will be essential for maintaining airport operations and customer satisfaction.
This role will provide you with valuable experience in the aviation industry.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata