We are seeking a motivated Airlines Executive to join our team in West Sikkim. This is an entry-level position ideal for candidates with a 10th-grade education and no prior experience required. As an Airlines Executive, you will play a crucial role in ensuring smooth operations within the airline industry.
**Key Responsibilities:**
- **Customer Service:** Assist passengers with flight inquiries, bookings, and cancellations, ensuring a high level of service and satisfaction.
- **Ticketing and Reservations:** Manage ticket sales and reservations accurately through the airline's systems, ensuring all transactions are processed efficiently.
- **Flight Coordination:** Collaborate with other departments to keep travelers informed about flight schedules, delays, and gate changes, enhancing their travel experience.
- **Problem Resolution:** Address any passenger issues or complaints swiftly and effectively, working to find solutions that meet customer needs and uphold company standards.
- **Documentation:** Maintain accurate records of ticket sales, customer inquiries, and service-related issues to support operational efficiency.
To thrive in this role, candidates should possess strong communication and interpersonal skills to effectively engage with customers. Attention to detail is crucial for accurate ticketing and record-keeping. Basic knowledge of airline operations is a plus but not mandatory. Flexibility in working hours is expected, given the dynamic nature of the airline industry. Candidates should also demonstrate a willingness to learn and adapt to new procedures and technologies. A team-oriented attitude is essential to collaborate effectively with colleagues across departments.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, FRESHER
Face Interview Location
kolkata