Hiring Freshers || Airlines Executive

We are looking for a dedicated Airlines Executive to join our team in Kolkata. This position is suitable for individuals with little to no prior experience, making it a great opportunity for recent school graduates.

**Key Responsibilities:**

- **Customer Service:** Engage with passengers to assist them with bookings, inquiries, and any travel-related questions, ensuring a positive experience.

- **Reservations Management:** Handle flight reservations and ticket sales using airline software, ensuring accuracy and efficiency in processing customer requests.

- **Check-In Assistance:** Facilitate the check-in process for passengers at the airport or over the phone, guiding them through necessary procedures for a smooth journey.

- **Problem Resolution:** Address and resolve any issues that arise before or during a flight, such as schedule changes, lost baggage, or customer complaints, while maintaining professionalism.

- **Flight Information Updates:** Provide timely and accurate information to passengers regarding flights, including delays or cancellations, to keep customers informed.

**Required Skills and Expectations:**

- Strong communication skills are essential for interacting effectively with customers and team members.

- Basic computer skills are necessary to operate reservation systems and manage electronic communication.

- A proactive attitude toward problem-solving is important to ensure customer satisfaction and resolve issues promptly.

- A willingness to learn and adapt quickly in a dynamic environment is expected, as the airline industry often changes.

- Candidates should be punctual and reliable, with a dedication to maintaining high standards of service throughout their workday.

• Experience

  0 - 1 Years

• No. of Openings

  87

• Education

  10th Pass

• Role

  Airlines Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata