We are looking for a dedicated Airlines Executive to join our team in Kolkata. The ideal candidate will play a vital role in streamlining airline operations and enhancing customer satisfaction.
**Key Responsibilities:**
- **Customer Service Support:** Assist passengers with inquiries, bookings, and complaints, ensuring a friendly and professional experience throughout their journey.
- **Flight Coordination:** Help in managing flight schedules and ensure timely departures and arrivals, contributing to operational efficiency.
- **Ticketing and Reservations:** Process ticket bookings and changes accurately, maintaining records and ensuring all customer information is up to date.
- **Documentation Handling:** Manage essential travel documents such as boarding passes and identification verification, ensuring compliance with airline policies.
- **Collaboration with Team:** Work closely with colleagues in various departments to resolve issues and enhance service delivery for passengers.
**Required Skills and Expectations:**
Candidates should have a minimum educational qualification of 10th grade and demonstrate excellent communication skills. A positive attitude and the ability to work well under pressure are vital, as the role involves interacting with various customers in a fast-paced environment. Attention to detail and strong organizational skills are essential to manage multiple tasks efficiently. While prior experience in the airline industry is not mandatory, a willingness to learn and adapt will be highly valued. Teamwork, punctuality, and a commitment to providing exceptional customer service are expected from all candidates.
Experience
0 - 1 Years
No. of Openings
55
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab