The Airlines Executive role is ideal for individuals starting their career in the aviation sector. This position focuses on ensuring a smooth and efficient customer service experience in a fast-paced environment.
Key Responsibilities:
1. **Customer Service**: Interact with passengers to assist with inquiries, bookings, and issues during travel, ensuring they receive exceptional service.
2. **Ticketing and Reservations**: Process flight bookings and changes accurately, using the airline’s reservation system while maintaining attention to detail.
3. **Check-in Assistance**: Help passengers during the check-in process, including baggage handling and providing information about flight schedules.
4. **Problem Resolution**: Handle customer complaints and issues effectively, working to find solutions and maintain positive relations with passengers.
5. **Collaboration with Team Members**: Work closely with airport staff and other departments to ensure timely service and resolve any operational issues.
Required Skills:
Candidates should demonstrate strong communication abilities, both verbal and written, to interact effectively with passengers and colleagues. Being detail-oriented is crucial for managing reservations and ensuring accurate information. Basic computer skills are necessary to navigate booking systems and manage communication. Flexibility and a positive attitude toward customers are essential, as the role may involve handling stressful situations calmly and efficiently. Candidates should also possess a willingness to learn and adapt in a dynamic environment.
Experience
0 - 1 Years
No. of Openings
44
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata