Freshers For Airlines Executive - Balasore

- Greet and assist airline passengers: As an Airlines Executive, you will be responsible for welcoming passengers, checking them in, and helping them with any queries or concerns they may have before their flight.

- Handle ticketing and reservations: You will be in charge of managing ticket bookings, processing reservations, and ensuring that all passenger information is accurately recorded in the system.

- Coordinate with other airline staff: Collaborating with airline supervisors, customer service representatives, and ramp executives to ensure smooth operations and excellent customer service throughout the passenger journey.

- Assist passengers with boarding and disembarking: Guiding passengers through boarding procedures, helping them find their seats, and ensuring a safe and efficient boarding and disembarking process.

- Resolve passenger issues: Addressing passenger complaints, handling emergencies, and providing assistance to ensure a positive experience for all passengers.

Required Skills and Expectations:

1. Excellent communication skills: Clear verbal communication and active listening abilities to interact effectively with passengers and other airline staff.

2. Customer service orientation: A strong focus on providing exceptional service to passengers and addressing their needs professionally and efficiently.

3. Attention to detail: Ability to accurately process passenger information, handle ticketing procedures, and ensure all tasks are completed with precision.

4. Ability to work well under pressure: Handling multiple tasks simultaneously, staying calm in stressful situations, and resolving issues promptly to ensure smooth operations.

5. Basic computer skills: Proficiency in using airline reservation systems, ticketing software, and other related tools to perform job duties efficiently.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  10th Pass

• Role

  Airlines Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  dum dum airport