We are seeking a dedicated Airline Supervisor to join our team in Kolkata. This role will involve overseeing daily airline operations and ensuring that customers receive top-quality service.
**Key Responsibilities:**
- **Supervise Staff:** Manage and guide the team to ensure smooth operations at the airport. This includes scheduling shifts and providing support as needed.
- **Customer Service Management:** Address customer inquiries, complaints, and feedback to ensure a satisfactory travel experience. You will be the point of contact for passengers needing assistance.
- **Operational Oversight:** Monitor daily flight schedules and ensure timely boarding and departures. This involves close coordination with various departments.
- **Safety Compliance:** Ensure that all safety protocols and standards are followed within the team and during service. Safety is our top priority, and adherence to regulations is crucial.
- **Reporting:** Maintain accurate records of daily operations and submit reports to management. This helps in improving the overall efficiency of airline operations.
**Required Skills and Expectations:**
- Strong communication skills are necessary to interact effectively with customers and team members.
- Ability to work in a fast-paced environment while maintaining a calm and organized approach under pressure.
- Basic understanding of airline operations and customer service will be advantageous, although no prior experience is necessary.
- Must be a team player who can motivate others and foster a collaborative work environment.
- Candidates should have completed at least the 10th grade and be ready to work full time from the office.
Experience
0 - 1 Years
No. of Openings
64
Education
10th Pass
Role
Airline Supervisor
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI, Food/Meals, Accommodation, Two-way Cab