Airport Ground Staff - Full Time - Freshers

As an Airline Ground Staff member in Durgapur, you will play a crucial role in ensuring smooth airport operations and delivering excellent customer service to passengers.

Key Responsibilities:

- Check-in Assistance: You will help passengers with the check-in process, ensuring they have the necessary documents ready and guiding them through any requirements.

- Baggage Handling: You will manage the luggage of passengers, making sure it is properly tagged and loaded onto the aircraft, as well as assisting with the retrieval of luggage upon arrival.

- Customer Service: You will address passenger inquiries and concerns, providing information about flights, boarding times, and gate changes to ensure a pleasant airport experience.

- Boarding Procedures: You will assist in the boarding process by ensuring passengers board the aircraft in an organized manner, verifying their tickets and helping with any special needs.

- Safety Protocols: You will adhere to safety guidelines and procedures, ensuring the safety of passengers and staff during all phases of airport operations.

Required Skills and Expectations:

Candidates should possess strong communication skills to effectively interact with passengers and team members. A friendly demeanor and excellent problem-solving abilities are essential to handle passenger queries and concerns. Attention to detail is necessary for managing check-in and baggage processes accurately. Since this is an entry-level position, we welcome individuals with minimal experience, provided they have passed the 10th grade and are willing to learn and adapt in a fast-paced environment.

• Experience

  0 - 1 Years

• No. of Openings

  65

• Education

  10th Pass

• Role

  Airline Ground Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  kolkata