Airline Customer Service Representative Jobs For Freshers - Deoghar

- Assist passengers with booking flights, handling reservations, and answering inquiries:

Responsible for helping customers with their flight bookings, processing reservations, and addressing any questions or concerns they may have.

- Handle check-in procedures and assist with boarding processes:

Ensure passengers are checked in properly and provide assistance during the boarding process to ensure smooth operations.

- Provide information on flight schedules, delays, cancellations, and other relevant updates:

Keep passengers informed about any changes in their flight schedules, delays, or cancellations, and provide updates as needed.

- Resolve customer complaints and issues in a professional and timely manner:

Address any complaints or problems that passengers may have, ensuring that their issues are resolved satisfactorily.

- Collaborate with other airline staff to ensure a seamless travel experience for passengers:

Work closely with other team members to coordinate efforts and provide excellent customer service throughout the travel process.

- Excellent communication skills, both verbal and written:

Ability to effectively communicate with passengers and team members, providing clear and concise information.

- Strong customer service orientation:

Dedication to providing exceptional service to passengers, ensuring their needs are met and their experience is positive.

- Ability to work in a fast-paced environment and handle stressful situations calmly:

Capability to work efficiently in a dynamic setting, staying composed under pressure to address passenger needs effectively.

• Experience

  0 - 1 Years

• No. of Openings

  56

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  dum dum airport