Airline Customer Service Representative || Freshers & Experienced

As an Airline Customer Service Representative, you will play a vital role in ensuring a pleasant travel experience for our customers. Your primary responsibilities will include:

- **Greeting Passengers**: Welcome travelers at the airport, providing a friendly atmosphere as they arrive.

- **Assisting with Check-in**: Help passengers check in for their flights, ensuring all necessary documentation is in order.

- **Handling Inquiries**: Answer questions related to flight schedules, baggage policies, and ticketing procedures, ensuring passengers receive the information they need.

- **Resolving Issues**: Address any problems or concerns related to flight disruptions, lost baggage, or service complaints in a calm and efficient manner.

- **Coordinating with Team Members**: Work collaboratively with other airline staff to ensure smooth operations and a seamless travel experience for customers.

The ideal candidate will possess strong communication skills, allowing them to effectively assist and inform passengers. You should have a positive attitude and be able to handle stressful situations with ease. Attention to detail is essential to ensure accurate handling of passenger information and workloads. Must be comfortable working in a fast-paced environment and be a team player, as cooperation with colleagues is crucial for success in this role. A passion for customer service and a willingness to learn is key, especially for those with little or no prior experience in the aviation industry.

• Experience

  0 - 1 Years

• No. of Openings

  40

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata