Freshers For Airline Customer Service Representative - Lucknow

We are looking for a passionate and dedicated Airline Customer Service Associate in Lucknow who will provide excellent assistance to airline customers. This role is perfect for individuals eager to start their career in the airline industry.

Key Responsibilities:

- Customer Assistance: Help passengers with inquiries about flights, bookings, and services. You will be the first point of contact and should provide clear and accurate information.

- Check-ins: Assist customers with the check-in process, ensuring they have the necessary documents and understand the procedure.

- Issue Resolution: Address and resolve customer complaints and issues promptly and efficiently. You will need to listen carefully and offer suitable solutions.

- Information Provision: Provide details about flight schedules, baggage policies, and other important travel information. Keeping customers informed is essential to their travel experience.

- Team Collaboration: Work closely with your colleagues and other departments to ensure smooth operations. Good teamwork will help you serve customers better.

Required Skills and Expectations:

- You should have a basic understanding of customer service principles. Strong communication skills are vital, as you will be interacting with customers daily.

- A friendly and approachable attitude is important to create a welcoming environment for travelers.

- Being detail-oriented and organized will help you manage multiple tasks effectively.

- A high school education (10th pass) is required, along with a willingness to learn and grow in the airline industry. Previous experience in customer service is a plus, but not necessary.

• Experience

  0 - 1 Years

• No. of Openings

  36

• Education

  10th Pass

• Role

  Airline Customer Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI, Food/Meals, Accommodation

• Walk-in interview location

  kolkata