Freshers For Air Ticketing Executive - Patna

Flyhie Aviation

Fresher
54 Openings
2.8 - 6.0 Lac/Yr
Posted today
Face-to-Face interview
Patna

Key Skills

Airport Ticketing Airport Staff

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Job Description

As an Air Ticketing Staff member, you will play a crucial role in the aviation industry by assisting customers with their travel plans. This position is open to freshers who have completed their 10th pass education. You will be expected to work full-time in an office setting in Patna.

**Key Responsibilities:**

- **Customer Assistance:** Help customers by answering queries about flight schedules, ticket prices, and travel policies, ensuring they have all the information for their travel needs.

- **Ticket Booking:** Process ticket bookings accurately, ensuring that all details such as date, time, and passenger information are correct to avoid any travel disruptions.

- **Payment Handling:** Facilitate payment collection for ticket bookings and provide customers with receipts, ensuring that all financial transactions are handled securely.

- **Problem Solving:** Address any issues or changes in travel plans for customers, such as cancellations or rescheduling, by providing timely solutions to ensure customer satisfaction.

- **Collaboration:** Work with airline partners and your team to stay updated on flight availability and deal with any discrepancies quickly.

**Required Skills and Expectations:**

The ideal candidate should have excellent communication skills to interact effectively with customers. Basic computer knowledge is necessary to handle booking systems and payment processing. A friendly attitude and ability to work under pressure will help in providing great customer service. Attention to detail is crucial for accurate bookings and handling customer information. A commitment to learning and adapting to the fast-paced travel environment will be beneficial.