Freshers For Air Ticketing Executive - Howrah

As an Air Ticketing Staff member, you will play a vital role in providing excellent service to travelers. Your primary responsibility will be to assist customers in booking, changing, and confirming their airline tickets.

**Key Responsibilities:**

- **Customer Service:** Engage with customers to understand their travel needs, offering solutions and options for flight bookings.

- **Ticket Booking:** Use airline reservation systems to accurately book tickets for customers, ensuring they receive the best available fares and schedules.

- **Flight Information:** Provide travelers with updated information on flight schedules, delays, and cancellations, assisting them in making informed decisions.

- **Documentation:** Assist customers in handling necessary paperwork, such as passport requirements and baggage guidelines, to ensure a smooth travel experience.

- **Payment Processing:** Handle payments related to ticket bookings securely and accurately, ensuring transactions are completed efficiently.

- **Problem Resolution:** Address customer inquiries or issues regarding cancellations, refunds, and changes to bookings, working towards satisfactory solutions.

**Required Skills and Expectations:**

You should have a basic understanding of flight processes and excellent communication skills to interact effectively with customers. Being detail-oriented is essential for accurate ticketing and paperwork. A friendly and professional demeanor will help you create a positive experience for travelers. Additionally, you should be comfortable working in an office environment and ready to collaborate with team members to enhance service quality. As this position is open to freshers, a willingness to learn and adapt to new systems is crucial.

• Experience

  Fresher

• No. of Openings

  55

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 36 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Annual Bonus, PF, ESI, Food/Meals, Accommodation, One-way Cab