Air Ticketing Executive Jobs For Freshers - Dumka

We are looking for enthusiastic Air Ticketing Staff to join our team in Dumka. This full-time position is ideal for freshers who are eager to learn and grow in the airline industry.

**Key Responsibilities:**

- **Ticket Booking:** Handle the booking of air tickets for customers by using airline reservation systems, ensuring accuracy in all details.

- **Customer Service:** Assist customers with inquiries related to flight schedules, prices, and other travel-related questions to enhance their travel experience.

- **Payment Processing:** Manage payment transactions efficiently and securely, informing customers about payment options and maintaining records for future reference.

- **Flight Changes and Cancellations:** Assist customers with making changes to their bookings or processing cancellations, ensuring they understand the terms and conditions involved.

- **Documentation Handling:** Collect and verify necessary travel documents from customers to ensure compliance with airline and government policies.

- **Collaboration with Airlines:** Communicate effectively with airlines to resolve any issues related to ticketing or customer inquiries and keep updated on any changes.

**Required Skills and Expectations:**

- **Communication Skills:** Strong verbal and written communication skills are essential for effectively interacting with customers and colleagues.

- **Attention to Detail:** A keen eye for detail is crucial to avoid mistakes in ticket bookings and ensure customer satisfaction.

- **Basic Computer Knowledge:** Familiarity with computers and the ability to learn ticketing software quickly is necessary.

- **Team Player:** A positive attitude and willingness to collaborate with others in a fast-paced environment are important.

- **Adaptability:** The ability to handle multiple tasks and adapt to changing situations in a dynamic workplace is expected.

• Experience

  Fresher

• No. of Openings

  30

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  KOLKATA