Air Ticketing Executive Fresher

Flyhie Aviation

Fresher
30 Openings
2.8 - 5.0 Lac/Yr
Posted 48 days ago
Face-to-Face interview
Bhubaneswar

Key Skills

Air Ticketing Air Cargo Air Hostess

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Job Description

Key Responsibilities:

1. Assist customers in booking air tickets: You will be responsible for helping customers in booking flights, providing information on available flights, prices, and schedule options.

2. Handle customer inquiries: Respond to customer inquiries professionally and promptly through phone calls, emails, or in-person interactions, providing accurate information and resolving any issues.

3. Process ticket reservations: Process ticket reservations accurately, ensuring all necessary information is collected from the customers and tickets are issued correctly.

4. Collaborate with airlines: Work closely with airline representatives to secure bookings, resolve booking discrepancies, and provide updates on flight status.

5. Maintain booking records: Keep detailed records of all bookings, cancellations, and changes made by customers for reference and reporting purposes.

Required Skills and Expectations:

1. Good communication skills: Ability to communicate effectively with customers, colleagues, and airline representatives in a clear and professional manner.

2. Basic computer skills: Proficiency in using computer systems to make bookings, process transactions, and maintain accurate records.

3. Attention to detail: Ability to pay close attention to detail when processing bookings and handling customer information to ensure accuracy.

4. Customer service-oriented: A customer-focused mindset with a willingness to go above and beyond to assist customers and meet their travel needs.

5. Ability to work in a fast-paced environment: Capable of multitasking and working efficiently in a busy office setting to handle multiple customer inquiries and bookings simultaneously.