Hiring Fresher / Air Ticketing Executive / 10th Pass

- Responsible for issuing, changing, and canceling flight tickets for customers: This involves processing ticket sales, making changes to existing tickets, and handling cancellations as per customer requests.

- Assisting customers with flight inquiries and providing relevant information: This includes answering questions about flight schedules, availability, prices, and airline policies to ensure customers have a smooth booking experience.

- Checking passengers in and boarding them onto flights: Ensuring that passengers have the necessary documents, assisting with check-in procedures, and boarding passengers onto their respective flights in a timely manner.

- Handling customer complaints and resolving issues: Addressing any concerns or complaints raised by customers, resolving issues related to bookings or flights, and ensuring customer satisfaction.

- Maintaining accurate records of ticket sales and transactions: Keeping track of all ticket sales, cancellations, changes, and customer interactions to ensure proper documentation and record-keeping.

Skills and Expectations:

- Strong communication skills to effectively interact with customers and provide assistance.

- Attention to detail to accurately process ticket sales and maintain records.

- Ability to work under pressure and handle customer concerns professionally.

- Basic computer knowledge to operate ticketing systems and software.

- Willingness to work in a fast-paced environment and adapt to changes in flight schedules or customer demands.

• Experience

  0 - 1 Years

• No. of Openings

  40

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata