Hiring Fresher - Air Ticketing Executive - Bhadrak

Flyhie Aviation

Fresher
30 Openings
2.8 - 5.0 Lac/Yr
Posted today
Face-to-Face interview
Bhadrak

Key Skills

Airport Ticketing Airport Cargo Airport Ramp

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Job Description

As an Air Ticketing Staff member, you will play a crucial role in assisting customers with their travel needs. Your main responsibility will be to manage ticket bookings and provide excellent customer service.

Key Responsibilities:

- **Ticket Booking**: Assist customers in booking air tickets by providing accurate information and options based on their travel preferences.

- **Customer Support**: Address and resolve customer queries related to ticketing, flight schedules, and changes, ensuring a smooth travel experience.

- **Record Keeping**: Maintain accurate records of ticket sales and customer interactions, ensuring all information is updated in the system.

- **Coordination with Airlines**: Liaise with airlines to obtain the latest information on flights, deals, and policies, helping customers make informed choices.

- **Payment Processing**: Handle payment transactions efficiently, ensuring that all financial records are accurate and secure.

Required Skills and Expectations:

- **Communication Skills**: You should have good verbal and written communication skills to interact effectively with customers and colleagues.

- **Problem-Solving Abilities**: The ability to quickly address and resolve customer concerns is essential for providing a positive experience.

- **Basic Computer Knowledge**: Familiarity with computer systems and software will help you manage bookings and information efficiently.

- **Attention to Detail**: You need to pay close attention to details to avoid errors in ticket bookings and customer information.

- **Team Player**: Being able to work well with others is important in a busy office environment to ensure smooth operations.