We are looking for enthusiastic individuals to join our team as Air Ticketing Staff in Berhampur. This is a full-time role suitable for freshers who have completed at least their 10th grade.
**Key Responsibilities:**
- **Ticket Booking:** Assist customers in booking flight tickets according to their travel preferences, ensuring accurate and timely processing.
- **Customer Service:** Provide excellent customer support by answering queries related to flights, fares, and policies, ensuring a positive experience for all clients.
- **Fare Calculation:** Accurately calculate fare quotes based on customer requirements while considering all applicable taxes and fees.
- **Record Maintenance:** Maintain and update records of ticket bookings and cancellations, ensuring all data is categorized correctly for easy access.
- **Problem Resolution:** Address any issues related to reservations, including changes or cancellations, by providing effective solutions and alternatives.
**Required Skills and Expectations:**
- Candidates should possess strong communication skills to interact effectively with customers and colleagues.
- A basic understanding of computers and proficiency in relevant software is necessary for managing bookings and records.
- Attention to detail is crucial to avoid errors in ticketing and ensure customer satisfaction.
- The ideal candidate should be able to work in a fast-paced environment and handle multiple tasks efficiently.
- A friendly and approachable demeanor will help in delivering great customer service and handling inquiries professionally.
Experience
Fresher
No. of Openings
30
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Joining Bonus, PF, ESI, Food/Meals
Face Interview Location
kolkata