freshers will not be entertained for this vacancy. only ticketing experienced candidates can apply
at least 1 year of experience is required in any candidate.
what you'll love about us:
good salary with bonuses
official employment
intelligent, young, friendly team, and positive work environment
remote work during pandemic
job description:
responsible to check all requests for ticket changes, cancellations, refunds, and other travel-related questions.
following up on the flight reservation, contact the customer to share options available for exchange.
handles amendments by providing appropriate solutions and alternatives on a real-time basis.
requirements:
previous experience in travel industry(customer support/schedule change) for at least 2 years in international markets.
knowledge of gds & amadeus
knowledge of iata geography with major cities, airports, and airlines codes
knowledge of global indicators, different types of fares & fare rules
attention to detail, quick learner skills, and a high sense of responsibility
ability to perform well under pressure
if you are interested, do not hesitate to apply!