The Air Ticketing Executive will be responsible for managing flight reservations and assisting customers with their travel needs. This role requires a detail-oriented individual with strong customer service skills.
- Booking Air Tickets: Handle the process of booking flight tickets for clients by using various airline software systems to ensure accuracy and efficiency.
- Customer Assistance: Provide assistance to customers by answering inquiries regarding flight schedules, ticket prices, and routes, ensuring they have all necessary information for their travel needs.
- Handling Payments: Process ticket payments and payments for additional services, ensuring all transactions are completed securely and efficiently.
- Issuing Tickets: Issue confirmed tickets to clients while ensuring that all details are correct, including passenger names, flight numbers, and dates.
- Problem Resolution: Address any issues that may arise during the booking process or after ticket issuance, providing timely resolutions to maintain customer satisfaction.
- Documentation Management: Maintain records of all transactions and bookings, ensuring that documentation is accurate and up-to-date for reporting purposes.
To be successful in this role, the candidate should possess strong communication skills and the ability to work well under pressure. Familiarity with airline booking systems is a plus, along with a proactive approach to learning and adapting to new tools. A positive attitude and a desire to help customers will be key in providing excellent service. The candidate should also be detail-oriented to minimize booking errors and ensure client satisfaction.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata