As an Air Ticketing Executive, you will play a vital role in the travel department, ensuring customers have a smooth booking experience. Your responsibilities will include:
- **Booking Air Tickets**: Accurately process flight bookings according to clients' preferences and budget.
- **Customer Support**: Assist customers with inquiries, provide information on flights, and resolve any issues related to their travel plans.
- **Ticket Prices and Availability**: Stay updated on current flight schedules and pricing to offer the best options to clients.
- **Documentation**: Prepare and manage necessary travel documents for bookings, ensuring compliance with airline requirements.
- **Coordination with Airlines**: Communicate with various airlines to confirm bookings and handle changes when necessary.
- **Record Keeping**: Maintain accurate records of transactions, customer interactions, and feedback for future reference.
To be successful in this role, candidates should have the following skills and expectations:
- **Communication Skills**: Ability to communicate clearly and effectively with customers, both verbally and through written correspondence.
- **Attention to Detail**: Keen eye for detail to ensure accuracy in booking information and documentation.
- **Basic Computer Skills**: Familiarity with computers and booking software is essential to manage reservations efficiently.
- **Customer Service Orientation**: A friendly and helpful attitude towards customers, combined with problem-solving skills to address their concerns.
- **Team Player**: Willingness to collaborate with colleagues and provide support as needed in a busy office environment.
This position welcomes freshers and individuals with up to one year of experience in the travel industry.
Experience
0 - 1 Years
No. of Openings
55
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, One-way Cab