- responsible for issuing tickets to customers: the air ticketing executive is responsible for issuing airline tickets to customers, ensuring accuracy and efficiency in the process.
- handling inquiries and providing information to customers: the candidate will be required to respond to customer inquiries regarding flights, prices, and other related information, providing excellent customer service at all times.
- coordinating with airlines and travel agencies: the air ticketing executive will work closely with airlines and travel agencies to ensure smooth ticketing operations and resolve any issues that may arise.
- managing reservations and bookings: the candidate will be responsible for managing flight reservations and bookings, ensuring that all customer information is accurate and up to date.
- assisting with check-in procedures: the air ticketing executive will assist customers with the check-in process at the airport, helping them with their luggage and providing guidance as needed.
skills and expectations:
- strong communication skills: the candidate should have excellent communication skills to interact with customers and colleagues effectively.
- attention to detail: accuracy is crucial in ticketing operations, so the candidate must pay close attention to details.
- basic computer skills: the candidate should be familiar with basic computer applications and be able to use ticketing software efficiently.
- customer service orientation: a customer-centric approach is essential in this role to ensure customer satisfaction and loyalty.
- ability to work in a fast-paced environment: the candidate should be able to work efficiently under pressure and handle multiple tasks simultaneously.