10th Pass Freshers For Air Ticketing Executive

Flyhie Aviation

0 - 1 Years
30 Openings
2.8 - 5.5 Lac/Yr
Posted today
Face-to-Face interview
Kolkata

Key Skills

Aviation Airlines Executive

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Job Description

As an Air Ticketing Executive, you will play a crucial role in facilitating travel arrangements for customers. Your primary responsibility will be to assist customers with booking airline tickets and providing excellent service to ensure a smooth travel experience.

**Key Responsibilities:**

- **Ticket Booking:** Handle customer requests for airline tickets, including reservations, changes, and cancellations, ensuring all processes are completed accurately and efficiently.

- **Customer Assistance:** Provide information about flight schedules, fares, and travel regulations, offering personalized solutions to meet customer travel needs.

- **Payment Processing:** Manage payment transactions for ticket bookings, ensuring all financial procedures are followed to maintain accuracy and security.

- **Record Keeping:** Maintain detailed records of all booking transactions and customer interactions to ensure compliance and for future references.

- **Problem Resolution:** Address customer complaints and issues promptly, providing solutions to enhance customer satisfaction and retention.

**Required Skills and Expectations:**

You should have strong communication skills to effectively connect with customers and understand their needs. A basic knowledge of airline policies and procedures is essential. Accuracy and attention to detail are crucial, especially when handling bookings and transactions. Organizational skills will help you manage multiple tasks efficiently. A willingness to learn and adapt in a fast-paced environment is important, as is the ability to work as part of a team. As this role is entry-level, a positive attitude and eagerness to grow in the travel industry will be highly valued.