- key responsibilities:
1. handle air ticket booking: the air ticketing executive will be responsible for booking air tickets for customers, ensuring accuracy and efficiency in the process.
2. manage air cargo bookings: the candidate will also oversee the booking of air cargo shipments, coordinating with airlines and clients to ensure timely and safe delivery.
3. provide customer service: the individual will interact with customers to provide information on flights, ticket availability, and resolve any booking issues or inquiries.
4. process air ticket reservations: the air ticketing executive will handle the reservation of air tickets, making sure all details are entered correctly and promptly.
5. assist air hostesses: the candidate may be required to assist air hostesses with various tasks during flights, ensuring a smooth and comfortable travel experience for passengers.
- required skills and expectations:
1. good communication skills: the candidate should have excellent verbal and written communication skills to interact with customers and airline personnel effectively.
2. attention to detail: accuracy is crucial in air ticketing, so the individual must pay close attention to details when booking tickets and processing reservations.
3. basic computer knowledge: familiarity with computer systems and reservation software is necessary to efficiently handle air ticket bookings.
4. ability to work under pressure: the job may involve handling multiple bookings and inquiries simultaneously, so the candidate should be able to work well under pressure.
5. flexibility: the air ticketing executive should be adaptable to different tasks and schedules, as the job may involve irregular hours and shifts.