- Key Responsibilities:
1. Handle air ticket booking: The Air Ticketing Executive will be responsible for booking air tickets for customers, ensuring accuracy and efficiency in the process.
2. Manage air cargo bookings: The candidate will also oversee the booking of air cargo shipments, coordinating with airlines and clients to ensure timely and safe delivery.
3. Provide customer service: The individual will interact with customers to provide information on flights, ticket availability, and resolve any booking issues or inquiries.
4. Process air ticket reservations: The Air Ticketing Executive will handle the reservation of air tickets, making sure all details are entered correctly and promptly.
5. Assist air hostesses: The candidate may be required to assist air hostesses with various tasks during flights, ensuring a smooth and comfortable travel experience for passengers.
- Required Skills and Expectations:
1. Good communication skills: The candidate should have excellent verbal and written communication skills to interact with customers and airline personnel effectively.
2. Attention to detail: Accuracy is crucial in air ticketing, so the individual must pay close attention to details when booking tickets and processing reservations.
3. Basic computer knowledge: Familiarity with computer systems and reservation software is necessary to efficiently handle air ticket bookings.
4. Ability to work under pressure: The job may involve handling multiple bookings and inquiries simultaneously, so the candidate should be able to work well under pressure.
5. Flexibility: The Air Ticketing Executive should be adaptable to different tasks and schedules, as the job may involve irregular hours and shifts.