Air Ticketing Executive - Full Time - Freshers

Flyhie Aviation

0 - 1 Years
30 Openings
7.0 - 18.0 Lac/Yr
Posted 43 days ago
Face-to-Face interview
Howrah

Key Skills

Air Ticketing Ground Management Airport Ground Staff Air Cargo

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Job Description

- Key Responsibilities:

1. Manage air ticket bookings: The Air Ticketing Executive will be responsible for handling and processing air ticket bookings for customers.

2. Coordinate with airlines: This role involves coordinating with different airlines to ensure smooth ticketing processes and resolving any booking issues.

3. Provide customer assistance: The Air Ticketing Executive will assist customers with their queries, issues, and requests regarding air travel bookings.

4. Ensure compliance with airline policies: It is crucial for the executive to follow airline policies and guidelines while booking and processing tickets.

5. Handle airport ground activities: This role may require the executive to assist with airport ground management tasks such as baggage handling, check-in processes, and customer service.

6. Manage air cargo operations: The executive may also be involved in handling air cargo operations, including processing shipments and coordinating with cargo airlines.

7. Maintain accurate records: The Air Ticketing Executive will need to maintain accurate records of bookings, interactions with customers, and other related activities.

- Required Skills and Expectations:

1. Excellent communication skills: The candidate should have strong communication skills to interact effectively with customers and airlines.

2. Basic computer skills: Proficiency in basic computer operations is required for processing bookings and maintaining records.

3. Customer service orientation: A customer-centric approach is necessary to assist customers efficiently and resolve their queries.

4. Ability to work under pressure: The candidate should be able to work effectively in a fast-paced environment and handle multiple tasks simultaneously.

5. Attention to detail: Accuracy in ticket booking and record-keeping is essential to avoid errors and ensure smooth operations.

6. Basic knowledge of air travel industry: Familiarity with air ticketing processes, airline policies, and airport ground operations would be beneficial for the role.