As an Air Ticketing Executive, you will handle the process of booking tickets for clients, ensuring they have a smooth travel experience. Your role involves working closely with customers and travel partners, and you will be expected to deliver excellent service.
**Key Responsibilities:**
- **Ticket Booking:** Manage the ticket booking process through various airlines and travel platforms for clients, ensuring accuracy in reservations and customer satisfaction.
- **Customer Service:** Assist customers with inquiries related to travel itineraries, fare structures, and airline policies to facilitate a positive experience.
- **Record Keeping:** Maintain accurate records of all bookings, changes, and cancellations, ensuring data integrity for reporting purposes.
- **Payment Processing:** Handle all monetary transactions related to ticket sales, ensuring correct payment methods and receipts are issued to clients.
- **Travel Packages:** Promote and offer travel package deals to customers, enhancing their travel experiences and increasing sales.
**Required Skills and Expectations:**
- Strong communication skills are necessary to effectively interact with clients and provide excellent service.
- Basic computer skills are essential for managing ticketing software and processing bookings efficiently.
- A positive attitude and willingness to learn are important, especially for candidates with less experience.
- Attention to detail is crucial to ensure all information is accurate and meet the clients’ travel needs.
- Ability to work in a fast-paced environment, managing multiple tasks effectively while maintaining high standards of service.
Experience
0 - 1 Years
No. of Openings
45
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata