We are looking for a dedicated Air Ticketing Executive to join our team in Alipurduar. The role involves assisting customers with their air travel needs and ensuring a smooth ticketing process.
**Key Responsibilities:**
- **Booking Air Tickets:** Handle customer requests for air travel by booking tickets through various systems, ensuring all details are accurately recorded.
- **Customer Support:** Provide excellent service to customers by answering inquiries about flight schedules, prices, and availability, helping them make informed decisions.
- **Handling Payments:** Process payments efficiently and securely, ensuring that all transactions are completed accurately.
- **Issue Ticket Changes:** Manage changes to existing bookings, including rescheduling and cancellations, providing customers with the necessary support during these changes.
- **Stay Updated on Airlines:** Regularly update knowledge of airline policies, fare structures, and travel regulations to assist customers effectively.
**Required Skills and Expectations:**
- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers and provide clear information.
- **Attention to Detail:** Must be detail-oriented to ensure accuracy in bookings and transactions, minimizing errors.
- **Basic Computer Skills:** Familiarity with computer systems and basic software applications will help in managing ticketing processes.
- **Problem-Solving Ability:** Strong problem-solving skills are important to handle booking issues or customer inquiries effectively.
- **Team Player:** Ability to work collaboratively in a team environment and contribute positively to the workplace.
This role is ideal for individuals who are starting their careers and are eager to learn and grow in the travel industry.
Experience
0 - 1 Years
No. of Openings
52
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab
Face Interview Location
kolkata