We are looking for a dedicated and enthusiastic Air Ticketing Executive to join our team in Chennai. This full-time position is ideal for fresh graduates who have completed at least their 10th grade and are eager to start a career in the travel industry.
**Key Responsibilities:**
- **Ticketing and Reservations:** Manage the booking and issuing of airline tickets for customers, ensuring accurate information and efficient processing.
- **Customer Service:** Provide excellent service to clients by addressing their inquiries, resolving issues, and assisting them with travel plans, ensuring a positive experience.
- **Flight Information:** Stay updated on flight schedules, routes, and pricing to offer the best options to customers and meet their travel needs effectively.
- **Payment Processing:** Handle payment transactions securely and accurately, ensuring compliance with company policies and procedures.
- **Data Management:** Maintain and update customer records and ticketing databases to ensure all information is current and accurate.
**Required Skills and Expectations:**
- Strong communication skills to effectively interact with customers and colleagues.
- Basic computer skills, including proficiency in Microsoft Office and familiarity with ticketing software.
- A keen eye for detail to ensure accuracy in bookings and financial transactions.
- Ability to work in a team environment while also demonstrating independence in handling tasks.
- A passion for travel and a desire to learn about the airline industry will be beneficial for your growth in this role.