Air Ticketing Executive (Freshers) South 24 Parganas

As an Air Ticketing Executive, you will play an essential role in facilitating air travel for customers. Your main tasks will involve ticket booking and ensuring a smooth travel experience.

Key Responsibilities:

- Booking Air Tickets: You will assist customers in selecting and booking air tickets that suit their travel needs, providing relevant options and pricing information.

- Handling Customer Inquiries: Respond to customer questions regarding flight schedules, availability, and fares, offering accurate information to help them make informed decisions.

- Issuing Tickets: Once bookings are confirmed, you will issue electronic tickets and ensure that all details are correct to avoid any issues during travel.

- Managing Revisions and Cancellations: You will handle ticket changes and cancellations as requested by customers, complying with airline policies to ensure a hassle-free experience.

- Maintaining Customer Records: Accurately record customer details and booking information in the database to facilitate future inquiries and maintain up-to-date records.

- Coordinating with Airlines: Communicate regularly with airlines to get updated information regarding fares and schedule changes to provide the most accurate assistance to customers.

Required Skills and Expectations:

Candidates should have a basic understanding of air ticketing processes and a willingness to learn. Strong communication skills are vital for effectively interacting with customers and providing excellent service. Attention to detail is crucial when handling bookings and issuing tickets. Basic computer skills are expected for managing bookings and maintaining records accurately. A positive attitude and the ability to work in a team are essential to thrive in this role.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  10th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, ESI, Food/Meals, Accommodation

• Walk-in interview location

  kolkata