We are seeking a motivated Air Ticketing Executive to join our team in Patna. This entry-level position is ideal for individuals looking to start their career in the travel industry. You will be responsible for assisting customers with flight bookings and providing excellent service.
Key Responsibilities:
1. **Flight Bookings**: Assist customers in selecting and booking flights based on their preferences, ensuring all details are accurate and confirmed.
2. **Customer Service**: Address inquiries and provide support related to ticketing, including changes, cancellations, and refunds. Your goal is to resolve issues efficiently and professionally.
3. **Source Information**: Collect and maintain up-to-date information about flight schedules, fares, and airline policies to provide accurate advice to customers.
4. **Payment Processing**: Handle payments securely and accurately, ensuring that all transactions are recorded correctly for accounting purposes.
5. **Collaboration**: Work closely with other team members and departments to ensure smooth operations and a positive customer experience.
Required Skills and Expectations:
Candidates should have at least a 10th-grade education and be willing to learn about the air travel industry. Strong communication skills are essential for interacting with customers and colleagues. Attention to detail is crucial to ensure accuracy in bookings and payment processing. We value individuals who are eager to provide outstanding customer service and can work well in a team-oriented environment. Prior experience in ticketing or customer service is a plus but not necessary.
Experience
0 - 1 Years
No. of Openings
25
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 26 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, ESI, Food/Meals, Accommodation
Walk-in interview location
kolkata