We are looking for an Air Ticketing Associate to join our team in Purnia. This role is ideal for candidates with minimal experience, as training will be provided.
**Key Responsibilities:**
- **Ticket Booking:** Handle reservations and ticketing for flights as per customer requests, ensuring all details are accurately entered in the system.
- **Customer Assistance:** Provide support to customers by answering queries related to flight schedules, fares, and ticket policies, delivering excellent service at all times.
- **Itinerary Management:** Prepare and manage travel itineraries for customers, ensuring they have all necessary information for their trips.
- **Payment Processing:** Assist customers with payment options, ensuring that transactions are completed securely and efficiently.
- **Issue Resolution:** Address any issues or complaints regarding ticketing or travel plans, working towards swift and satisfactory resolutions.
**Required Skills and Expectations:**
- **Communication Skills:** Good verbal and written communication abilities are essential for interacting with customers and colleagues effectively.
- **Attention to Detail:** A high level of accuracy is required when processing bookings and managing travel information to avoid errors.
- **Basic Computer Skills:** Familiarity with computer systems and reservation software is important for managing bookings efficiently.
- **Team Player:** Must be able to work collaboratively within a team while also being proactive and responsible for individual tasks.
- **Customer-oriented Approach:** A genuine desire to assist customers and enhance their travel experience is crucial.
Candidates who meet these expectations and are eager to learn will thrive in this role.
Experience
0 - 1 Years
No. of Openings
33
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 34 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata