Freshers For Air Ticketing Agent - Patna

  • icon job experience 0 - 1 Years
  • icon job opening 38 Openings
  • icon salary 3.0 - 6.0 Lac/Yr
  • icon job posting Posted today
  • Face-to-Face interview Face-to-Face interview
  • icon job location Patna

Job Description

We are looking for an Air Ticketing Associate to join our team in Patna. This entry-level position is suitable for candidates with no prior experience and requires at least a 10th-grade education. You will play a key role in assisting customers with booking and managing their flight tickets.

Key Responsibilities:

1. **Customer Assistance**: Help customers by answering their queries regarding flight schedules, fares, and baggage policies, ensuring they have a smooth experience while booking tickets.

2. **Ticket Booking and Management**: Process ticket bookings efficiently using our reservation system, including making changes or cancellations as requested by customers.

3. **Payment Processing**: Handle payments securely and accurately, ensuring all transactions are processed in compliance with company policies.

4. **Record Keeping**: Maintain accurate records of ticket sales and customer interactions, which helps in tracking sales performance and customer preferences.

5. **Collaboration**: Work closely with team members and other departments to ensure all customer needs are met and service quality is maintained.

Required Skills and Expectations:

Ideal candidates should have strong communication skills and a pleasant demeanor to create a positive experience for customers. Attention to detail is critical for accurate ticketing and record-keeping. Basic computer skills, including familiarization with reservation systems, are necessary. A willingness to learn and a customer-oriented approach are essential to succeed in this role.
  • Experience

    0 - 1 Years

  • No. of Openings

    38

  • Education

    10th Pass

  • Role

    Air Ticketing Associate

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation

  • Face Interview Location

    kolkata

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