We are looking for an Air Ticketing Associate to join our team in Patna. This entry-level position is suitable for candidates with no prior experience and requires at least a 10th-grade education. You will play a key role in assisting customers with booking and managing their flight tickets.
Key Responsibilities:
1. **Customer Assistance**: Help customers by answering their queries regarding flight schedules, fares, and baggage policies, ensuring they have a smooth experience while booking tickets.
2. **Ticket Booking and Management**: Process ticket bookings efficiently using our reservation system, including making changes or cancellations as requested by customers.
3. **Payment Processing**: Handle payments securely and accurately, ensuring all transactions are processed in compliance with company policies.
4. **Record Keeping**: Maintain accurate records of ticket sales and customer interactions, which helps in tracking sales performance and customer preferences.
5. **Collaboration**: Work closely with team members and other departments to ensure all customer needs are met and service quality is maintained.
Required Skills and Expectations:
Ideal candidates should have strong communication skills and a pleasant demeanor to create a positive experience for customers. Attention to detail is critical for accurate ticketing and record-keeping. Basic computer skills, including familiarization with reservation systems, are necessary. A willingness to learn and a customer-oriented approach are essential to succeed in this role.
Experience
0 - 1 Years
No. of Openings
38
Education
10th Pass
Role
Air Ticketing Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation
Face Interview Location
kolkata